Frequently Asked Questions

Q1. Why Coupon Converter application?

You can use this application to convert your play store balance into bank account/paytm wallet. Many others application is also available on play store which is doing as we do. But we are on a way to make this process of conversion clear and transparent. Now decision is yours to choose a genuine application which will help you to convert your unused play store balance.


Q2. How much money will I get against my conversion?

You will get 60% money against your conversion.


Q3. Why are you taking too much charges which is 40%?

We don't take 40% money. When you convert your money, Google instantly cut 30% from this amount as his platform and operating fees. Later, We take 10% from your conversion amount as our service, server maintenance, application maintenance charges. Finally, you get 60% on your converted amount.



Q4. Where will I receive my money?

We will take your payout details from you when you place the order. You can take your money on Paytm Wallet.


Q5. How many days later I will get my money?

You will receive your money in 4 to 7 days. But In some cases this may take a little longer.


Q6. Can I request for refund?

Yes, you can request a refund within 12 hours. But remember one account is eligible for one time refund only.


Q7. What to do I entered wrong information?

We are not responsible for any incorrect payout details entered by you before the placed order/transaction. If you think you have entered incorrect payout details, please contact us within 6 hours of the conversion with your correct payout details so that we can take the necessary action. Otherwise you may lose your money.


Q8. Why I'm not receiving my money?

If you have not received your payment/payout then there is 99% chance that your money refunded back to your play store/original payment method due to wrong information.


Q9. I have paid successfully but transaction is not listed! What can I do?

This might be happen for network glitch. Just you need to contact us so that we can help you to solve this issue.


Q10. Why can't I login to the coupon converter application?

You cannot login if your account is blocked by the security system or You will not be able to login if any work is running on the application's server.


Q11. What can I request to unblock my account?

Definitely, You can make a request to unblock your account, We will take a look at your account and If your account has been blocked for some technical reason then it will be unblocked again. But if we find any suspicious or unusual activity in this account then this account will be permanently blocked.


Q12. Do I need any special permission to use this application?

You do not need any special permission to use this application.


Q13. How long will it take to resolve my issue after contact?

Your problem will be resolved within 12 to 24 hours.


Q14. Can I harass the customer service agent with wrong questions and false complaints?

No, we believe you as a customer would never do that. If you do something like this and we find out, we will not be obliged to answer your question and we may block you.


Q15. Can I delete my account?

Yes, You can delete your account. But Once you delete your account, you will no longer be able to create another account with us. To delete your account, please click here.


Q16. How can I contact you regarding this application?

Please visit contact us page to connect with us for regarding this application.